‘Zapper Waiter Day’ promises to double tips for UK restaurant staff

28/10/2015 - 08:14
Zapper, the mobile payment and marketing platform, has announced the launch of ‘Zapper Waiter Day’ – a celebratory day to be held on the last Friday of every month where all tips paid by customers through the app are matched by Zapper itself.

At Zapper participating restaurants, diners can pay for their meals and leave when they want through a simple scan of a QR code on the bill. Diners are encouraged to reward good service with the tipping emoticon on the app payment screen which gets happier the higher you tip!

Gerry Hooper, CEO of Zapper UK, said: “Zapper Waiter Day gives us the opportunity to say thank you to the waiters, each of whom are an integral part of our solution.

“While we support our restaurants and their front-of-house staff on a daily basis we felt it was important to hold a monthly waiter appreciation day and double Zapper tips.”

The mobile technology has been designed not to interfere with restaurants front-of-house staff and customer interaction, particularly when ordering. Zapper reports that 70% of restaurant partners are experiencing a 10% uplift in tips. The average Zapper tip amount currently stands at £4.50.

Zapper is live in over 1,000 venues in the UK, including regional and national chains, and independent restaurants.

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