Drinkaware tells hospitality operators to 'look after their own'

14/11/2017 - 08:51
Alcohol education charity Drinkaware is encouraging hospitality operators to take care of their own employees in addition to their customers when it comes to recognising and reacting to drinking problems.

The call from the alcohol advice service comes as it promotes its Drinkaware at Work programme and as part of Alcohol Awareness Week (13-19 November).

According to the charity, 17 million alcohol-related sick days are taken every year, costing the economy £7.3 billion.

Drinkaware chief executive, Elaine Hindal, said: "Responsible operators are doing great work in making their pubs and bars places where customers are able to moderate their drinking, by providing a range of soft drinks and low/no alcohol beers and wine and by using Drinkaware resources such as the Drinkaware Crew and the Alcohol Vulnerability Awareness e-learning programme.

"It's important to recognise that staff members at all levels could be drinking in ways that may be harmful, and to offer them appropriate support.

“We know the majority of operators take the wellbeing of their staff seriously, and so are confident of a good uptake for Drinkaware at Work from the industry.

“The programme has been designed to allow flexible use, so whatever the size of their company and whatever their training needs, Drinkaware at Work can be adapted to suit."

The programme is made up of workshops for HR/learning & development/training teams, e-learning modules and interactive sessions for up to 40 people.

Liz Gaffer, director of marketing & charity services at the Licensed Trade Charity said: "Our research shows that people working in pubs and bars are more likely to be affected by alcohol related health problems than the general population, and we provide support through our website and helpline specifically for this area.

"The Drinkaware at Work programme provides another resource that operators can use to identify and help staff who might have a problem and we would encourage all employers to look at how they might use this programme."

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