- The awards
- About Us
- Contact Us
OpenTable introduces restaurant booking services to Facebook Messenger
24/04/2017 - 14:38
OpenTable, the online restaurant reservation platform, has introduced its services to Facebook Messenger, which allows diners to make reservations through the site’s chat extensions feature.
Written by Isabel Finch
Catherine Porter, senior vice president of strategy, said: “We’re delighted that our millions of global diners are now able to plan and make restaurant reservations with their Facebook friends all within Messenger.
“We hope this service helps diners more easily collaborate on dining plans by sharing restaurant suggestions and coordinating a reservation all in one place.”
Diners will be able to make reservations from within Facebook Messenger at over 40,000 restaurants worldwide from the new feature. Diners can also search and suggest restaurants to friends.
Porter said: “Dining out is inherently social and millions of people are already using Messenger and social media to connect with friends to discuss dining.
“The addition of the OpenTable bot for Messenger is a natural extension of this behaviour enabling them to plan and book together.”
How to make a reservation:
From any Messenger conversation, select the OpenTable bot by tapping the Chat Extensions icon (+) on the bottom left of the Messenger app.
Pick an available restaurant to recommend and share with friends.
Once a collective restaurant decision is made, instantly book a table.
Share the restaurant reservation confirmation with friends.